A dynamic organization devoted to library services for the East Asian studies communities in North America since 1958.

University of Pennsylvania: Head, Global Studies Technical Services

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn’s vaccine requirements, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title

Head, Global Studies Technical Services (Hybrid Eligible)

Job Profile Title

Librarian C

Job Description Summary

The Head of Global Studies Technical Service provides leadership, managerial direction, and oversight for a department that performs cataloging, acquisitions, and other metadata services functions for the Penn Libraries’ global collections. Responsibilities include designing efficient workflows; using technology to enhance operations; evaluating and implementing cataloging and metadata standards, policies, and procedures; and managing acquisitions processes in accordance with Libraries’ fiscal policies. Collaborate with Librarians of the Center for Global Collections to set cataloging and acquisitions priorities. As a part of the management team of the Information Processing Center (IPC), participate in strategic and operational planning for the IPC, as well as participating in library-wide projects, committees, and task forces, and coordinate the work of Global Studies Technical Services with the Libraries more broadly.

Job Description

Job Responsibilities

  • Provides leadership, managerial direction, and oversight for the operations of the Global Studies Technical Services department.  Designs and monitors effective workflows that increase productivity; evaluates and implements standards and policies; sets and assesses department priorities based on institutional needs
  • Supervises, hires, trains, develops, and reviews performance of staff and student workers
  • Uses technology to develop and identify innovative cataloging and acquisitions processes to increase output and improve access to global collections materials. Oversees and directly performs batch metadata loading operations for acquisitions functions and bibliographic work. Works with vendors to identify and implement services that promote processing efficiencies.
  • Collaborate with Librarians of the Center for Global Collections to set cataloging and acquisitions priorities.  Consult with acquisitions and cataloging experts in the library to align policies and standards. Act as a resource and liaison for Global Studies Technical Services work as it relates to the Libraries more broadly.
  • Performs technical services functions for materials in languages of competency, including cataloging, classification, metadata design, and acquisitions processes.
  • Participate in the strategic and operational planning for the Information Processing Center, as part of the management team.  Assist in managing space and facilities as needed.
  • Participate in library-wide and national projects, committees, and task forces dedicated to fulfilling the academic and institutional needs of the University of Pennsylvania.



  • ALA-accredited master’s degree in library and information science, or the equivalent in education and experience.
  • Minimum of three years of professional experience in technical services, including supervisory experience.
  • Reading-level understanding of at least one non-English language represented in the Chinese, Japanese, Middle East, South Asian, Hebraic or Slavic Collections.  Ability to work global languages in library metadata generally.
  • Demonstrated knowledge of cataloging standards, issues, and trends.  Familiarity with acquisitions standards and practices.   Working knowledge of bibliographic utilities and integrated library systems.
  • Experience with metadata management tools (MARC Edit, OpenRefine, etc.), and batch processes.
  • Evidence of a strong commitment to service in a production-oriented environment.  Excellent oral, written, and interpersonal communication skills.  Demonstrated ability to work independently and collaboratively.  Strong analytical, decision-making, and problem-solving skills.  Flexibility in response to change.


  • Experience managing cataloging and metadata projects and complex workflows.
  • ­Familiarity with established and developing metadata standards, such as BIFRAME.

Application Requirement:

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Targeted Pay Range:

Budgeted salary $75,000-$85,000 annually, commensurate with education and experience

Hybrid Eligible – This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Job Location – City, State

Philadelphia, Pennsylvania

Department / School

University Library

Pay Range

$51,824.00 – $78,096.00

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement 
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay